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To add a testimonial of your own, submit it on the Customer Survey page.
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"Today it is truly hard to find people like the TEAM at OCHD. I was amazing with how much time and effort they put into helping me find the right bike make the right decisions on customizing it.
At no time did I ever feel pressured, Ray makes visiting his Dealership fun and a pleasure. Everyone involved there is full dedicated and engaged, with a focus on satisfying the CUSTOMER.
Ray sets the example for his team by being customer facing, offering advice and guidance backed by his many years of experience as a HD dealer.
I also attended the New RIDERS safely course, and the instructors on that team are fantastic; and so is the course itself.
Thank you to all you Ladies and Guys at OCHD !
Paul VN
Dana Point, CA "
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By: Paul Dana Point
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"When I make a large purchase and there are options to shop around, I will always buy from the person who gives me personal attention and not just ask me what I want. Gary Meisner gave me options of different bikes that I was u aware of. I ended up with a bike that was not even on my radar, good job Gary. I was introduced to all the departments and felt good about my purchase. I will bring the bike back to this shop for my future needs. Thanks Orange County Harley."
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By: David Mission Viejo, CA
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"most of what I need in stock or on the shelf. quick special order dept. finally a dealer who has employees that are knoledgeable."
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By: glen huntington beach, CA
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"After reading the testimonials I wanted to add my comments about my experience with OC Harley. The last time I rode was way back when I was 20, so now 30 years later I didn't want to spend a lot of money to see if I still liked it, so I bought a 1995 Sportster from someone I worked with to find out. I soon discovered the that most of dealers, and nearly all of the independents, have a real attitude problem when it comes to Sporty's, and yes I have heard pretty much every Sportster joke, but this was never the case at OC Harley. From the first time I walked in to buy parts, to when I have had to use the service department, I have been treated with respect, dealt with honestly, and felt welcome. The help from the guys at the parts counter is amazing, from buying the small parts that have worn out on a 15 year old bike, to the tips and tricks to install them, they all go the extra mile to be helpful. So if you are tired of the attitude the other places seem give you, go to OC Harley, you will not be disappointed."
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By: Neil Garden Grove, CA
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"This is the second bike I purchased from Ray and his team. The total transaction from when I walked through the door to owning the bike was just over an hour. Great people, great pricing, great service and just an overall great experience. Would recommend to everyone even if you have to drive from out of town. Service is great, especially Jesepi (hope I spelled it right) Thanks as always for being the best dealer."
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By: Steve Rancho Santa Margarita, CA
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By: robert santa ana , CA
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"Outstanding customer relations... could not feel comfortable anywhere else."
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By: Gerald forked river, NJ
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"I would like to say that the people at OC. harley spoke my language. Larry & Kitty are great they realy made me comfortable. Thanks You,......... "
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By: Richard castaic, CA
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"I Recently purchased my first Harley Davidson from OCHD. I had my motorcycle endorsment for less than 24 hours, before I was on a test ride With Larry. My sales experience was top notch. I was made to feel like part of the family from the minute I stepped into the dealership. They took the time to go over my bike, so that I would know it top to bottom. Erik and Larry handled the paperwork quickly and with very little effort on my part. Thank you Guys for everything. I know when I buy my next HD, I will go straight to Irvine."
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By: Andrew anaheim, CA
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"I recently bought a Dyna. This is my first bike. But it didnt start there, I took the Riders Edge course it was amazing! It took all of my concerns about riding and put them right out the window. I bought my bike a few weeks after, inbetween the course and my purchase I was in the dealership probably 4 times a week, and the staff never tired of my questions. The staff was extemely helpfull in every aspect. I would reccomend this dealership to any and everyone!"
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By: Christopher Mission Viejo, CA
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By: JUAN Mission Viejo, CA
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By: Anonymous Rancho Santa Margarita, CA
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By: raymundo veracruz, MB
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"Dear Ray,
I wanted to take a time out to thank you and the Dealership for the support I received, from you and the Service Department, after my recent Sturgis Trip fiasco.
As you know, my Screaming Eagle broke down in Cody, WY on the way to Sturgis and the local Harley Dealer was not able to fix my problem and they in turn referred me to an alternative local bike shop for repairs. Long story short, the shop I was referred to could not fix the problem either and I finally had to make the decision to rent a U-haul one way and brought the bike back to OCHD for repairs. As it turned out, there was more damage than we had expected, which led to some potential warranty repair issues.
Thanks to Michelle and Tony in Service, who went to bat for me with the warranty company, all repairs were approved which was awesome, as we were possibly looking at several thousand dollars to repair the bike.
People are often too quick to criticize when things appear to be going bad and seldom take the time to say thanks when things go right. In this case, I felt it was important to say thanks in writing to all who helped me get this problem resolved.
More good news, after getting the bike issue resolved, I decided to trade it in on a 2009 Street Glide, which by the way, the more I ride it the better I like it. The new frame and suspension are awesome as are the ABS Brakes.
Ray thanks again to the dealership for the great support in helping get the bike issue resolved and the great support I have received from the staff over the last 11 years.
Ken Cochran
9/17/08
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By: Ken Cochran CA
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"Ray Malzo
We unfortunately had to give up riding some 20 plus years ago and I’m happy to say have recently returned. We purchased a Fat Boy from your dealership,(sales person Jeff Cook) who was very helpful to a 67 year old timer get back into riding.
From day one all your staff has welcomed us back into the Harley "family" and I must tell you, it is a great feeling.
Thanks to you all,
Sincerely,
Frank and Liz Bloemen
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By: Frank
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"I went to several Harley Dealerships before I bought. They all expected the sale and did nothing to get my business. Orange County Harley, greeted me at the door, treated me like a guest and made it easy to do business with them. They made me feel like I was buying a premium brand with premium service. A top notch organization. All the rest should take lessons from Orange County, they know how to do it. Thanks guys."
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By: john irvine, CA
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"To all of you guys "You rock" Thank you. 5 Star service,and for Mac you are the best.
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By: Michelle (Mihaela) Lake Forest, CA
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"Thank you OCHD (especially MAC from rentals) we had the greatest days with your HD Bike! The whole procedure with the forms and conditions was done quick, and we went off to our winery tour! Thanks again Mac for the great job, and the nice tour description, you got a new German fan and a new Californian customer. We come back soon!
Tamara and Edgar"
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By: EDGAR UNTERSCHLEISSHEIM
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"I BOUGHT MY HARLEY MAY 2005 FOR MOTHERS DAY WHAT A GREAT GIFT I GAVE MYSELF ITS THE GIFT THAT KEEPS GIVING !!! I LOVE MY HARLEY I CANT STAY OFF IT!!!
THANKS SO MUCH "
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By: DEBBIE LA HABRA, CA
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We pay top dollar for
used bikes, all makes and
models!
Contact us before you
sell yours.
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